How to Check Etisalat Number in UAE – Complete 2026 Guide
If you need a quick and reliable way on how to check etisalat number, you have come to the right place. Whether you recently purchased a new prepaid SIM, are juggling multiple devices, or simply forgot which number is linked to your active line, this guide walks you through every working method available to UAE residents and visitors in 2026.
Etisalat, now officially rebranded as e& (pronounced “e and”), remains the largest telecom operator in the United Arab Emirates. Founded on October 5, 1976 in Abu Dhabi, it is one of the largest telecommunication providers globally, with over 173 million subscribers across 32 countries in the MENA region. UAE mobile numbers starting with +971 are followed by 50, 54, or 56 for Etisalat lines, such as +97150xxxxxxx, +97154xxxxxxx, and +97156xxxxxxx.
Knowing your own SIM number is essential for everyday tasks — filling in bank forms, activating new apps, enabling two-factor authentication, sharing contact details, or managing your mobile account. The good news is that there are multiple fast and free methods available, and none of them requires a trip to an Etisalat store.
Why Users Forget Their Etisalat SIM Number
It happens more often than you might think. Many Etisalat users occasionally forget their SIM number, especially when juggling multiple devices, business phones, or new prepaid lines. Tourist SIM cards, data-only plans, and secondary lines are among the most common culprits. People who use their Etisalat SIM primarily for mobile data, rather than actual calls, may go weeks without ever needing to dial or share their number — until the moment they do.
This complete guide covers every available approach, from USSD codes and the official e& UAE app to the website, customer care, and even the original SIM packaging. No matter your situation, one of these methods will work for you.
Method 1: Using a USSD Code (Fastest Way)
The quickest approach for how to check etisalat number is through a USSD (Unstructured Supplementary Service Data) code. The fastest and most reliable way to check your Etisalat number is through a USSD code, which works without any internet connection.
Just type *248# into your dialer and press call. Within seconds, your Etisalat number pops up on screen — no internet needed, no wait times, no balance required.
Alternatively, you can use the extended USSD menu through *101#:
*Step-by-step using 101#:
- Open the phone dialer on your mobile device
- Dial *101# and press the call button
- From the on-screen menu, select option 1 for “Account Management”
- Press 3 for “Account Information”
- Press 3 again for “Know My Number”
- Your Etisalat SIM number will appear on screen
Step-by-step using the shortcut code:
- Open your phone dialer
- Dial 101143# directly
- Press the call button
- Wait a few seconds for the request to process — your Etisalat SIM number will appear on the screen instantly.
You can dial *101# free of charge, and it works even if you have no airtime balance. This makes the USSD approach the top recommendation for anyone in a hurry.
Quick Reference — USSD Codes
| Code | Purpose |
|---|---|
| *248# | Instant number display |
| *101# | Full account menu |
| 101143# | Direct number shortcut |
| 101133# | Alternative direct code |
Method 2: Through the e& UAE App
The official mobile application is another excellent way for how to check etisalat number, especially if you prefer managing all your account details from a single dashboard.
The My Etisalat UAE app serves as a single platform to perform all account-related activities, such as checking mobile numbers, checking data usage, and recharging.
How to use the app:
- Download the e& UAE app from the Google Play Store or Apple App Store
- Install and open the application
- Log in using your Emirates ID credentials, mobile number, or OTP verification
- Once you are signed in, your Etisalat number will appear on your screen — either on the home screen or within the Profile tab
- You can also view your data usage, billing details, and active add-ons from the same screen
The app method is best suited to users who already have an account set up and want access to full account management. The official app shows the most complete account details including credit, data, active add-ons, expiry/validity, and postpaid bill summaries.
Pro tip: Save your number in your phone’s contacts as “My Etisalat Number” immediately after retrieving it so you never need to look it up again.
Method 3: Checking Through the Etisalat Website
For users who prefer using a desktop browser or laptop, the official e& website offers another path for how to check etisalat number online.
Steps to follow:
- Open a web browser on your computer or smartphone
- Visit the official Etisalat (e&) website
- Log in using your registered username and password
- Go to My Account to view your registered numbers
- All SIM cards linked to your account will be listed under your profile
This method is particularly helpful if you manage multiple Etisalat lines on one account, such as a family plan or business account, and need to confirm which number belongs to which device.
Method 4: Calling a Friend or Making a Missed Call
This is arguably the simplest method available, though it does come with one condition.
Just send a text or call someone nearby — your number will appear on their screen, and you’re sorted in two seconds. Just make sure you’ve got some credit or an active plan, or this trick might not work.
If you have a second phone handy — even a device on a different network — dial it from your Etisalat SIM. Your number will show up as the incoming caller ID. You can then note it down or save it immediately.
This method is not the most practical for how to check etisalat number when you are alone, but it is a reliable backup if USSD codes are somehow not working for you. al seef starbucks
Method 5: Checking the Original SIM Card Packaging
If you still have the paper packaging of the SIM card when you bought it for the first time, you can find your number from there as well. Usually, the SIM card number is written on the front or backside of the packaging.
Tourist packs and bundle SIM kits especially tend to have the mobile number clearly printed on the outer sleeve or inside the card tray. If you saved the original box or receipt when purchasing, this is an offline, zero-effort option to retrieve your number without touching your phone settings or dialer at all.
Many users overlook this method, but keeping the SIM packaging stored safely — or even photographing it when you first buy the card — can save a lot of hassle later on.
Method 6: Contacting Etisalat Customer Care
When all other methods fail, reaching out to Etisalat’s customer support team is the most reliable fallback for how to check etisalat number.
You can contact 101 by dialling it from any Etisalat phone. You must provide verification details including your ID number or your SIM serial number. The customer service representatives will reveal your number to you.
You can also visit the TDRA Portal on your phone or PC, log in using Emirates ID or UAE Pass, and under “Our Initiatives,” select Hesabati to view all registered SIM cards linked to your Emirates ID.
Contacting Etisalat support:
- Dial 101 from your Etisalat SIM (free call)
- Have your Emirates ID or passport ready for identity verification
- The support agent will confirm the number registered to your SIM
- For faster service, use the live chat feature on the official app or website
Customer care is especially useful if your SIM is inactive, if you have just returned from abroad, or if you have lost access to your account credentials entirely.
Method 7: Checking the TDRA Portal
The TDRA (Telecommunications and Digital Government Regulatory Authority) portal gives every UAE resident a way to see all SIM cards registered under their identity. This is particularly useful for users who are not sure which numbers are tied to their Emirates ID.
Steps to check through TDRA:
- Visit the TDRA Hesabati portal via your browser
- Log in using your Emirates ID or UAE Pass credentials
- Navigate to “Our Initiatives” and select Hesabati
- View all registered SIM cards linked to your Emirates ID
This method shows you not just your Etisalat numbers, but all active SIM cards registered under your identity across all operators in the UAE. It is an excellent tool for managing your telecommunications footprint and verifying whether any unknown SIMs have been registered in your name.
Prepaid vs. Postpaid: Does the Method Differ?
A common question among UAE residents is whether the process for how to check etisalat number differs depending on whether they hold a prepaid or postpaid SIM. The answer is: not significantly.
Etisalat provides both prepaid and postpaid options, but the method used to verify your account number may be slightly different depending on the kind of SIM that you own. However, all USSD codes — especially *248# and *101# — work for both SIM types equally. The e& UAE app and website methods also apply to both categories of accounts.
The one exception is calling someone to check your number via caller ID, which requires an active balance or plan — something prepaid users with an expired or low balance may not have available.
Troubleshooting Common Issues
USSD code not working?
If *101# does not work, try *248#. In case the problem persists, restart your phone or make sure that your SIM card is correctly inserted. USSD responses can also be blocked in exceptional circumstances by network troubles or by inactive SIMs.
App login failing?
Make sure you are using the correct mobile number or Emirates ID linked to your Etisalat account. If you have recently changed your password, log out and log back in. On some devices, enabling location permissions and notifications helps the app authenticate correctly.
Number shown as unknown or unavailable?
This can happen if your SIM has been deactivated due to non-use. Etisalat prepaid SIMs require periodic top-ups to stay active. If you have not recharged or used your line within the validity period, the number may have been recycled or suspended. In this case, visiting an Etisalat store or calling 101 is the best course of action.
No balance to make calls?
Use USSD codes — *101# is completely free of charge and works even if you have no airtime balance. The same applies to *248#, which displays your number instantly without deducting anything from your balance.
LSI and NLP Keywords Overview
Throughout this guide, topics related to Etisalat number retrieval, e& UAE, USSD codes, SIM card number, mobile number check, prepaid SIM, postpaid account, Etisalat balance check, account management, UAE telecom, e& app, Emirates ID verification, TDRA Hesabati, My Etisalat UAE, and Etisalat customer care have been addressed to give you a comprehensive, well-rounded understanding of all your options.
Frequently Asked Questions
What is the USSD code to check my Etisalat number?
The most direct way is to dial 101143# or *248# from your phone’s dialer and press call. Your number will appear on screen within seconds. You can also dial *101# and navigate through the menu to find “Know My Number.”
Does checking my Etisalat number cost anything?
No. All USSD-based methods, including *248# and *101#, are completely free. There are no costs associated with any of these options. The app and website methods are also free to use.
Can I check my Etisalat number without internet?
Yes. The USSD codes (*248# and *101#) work entirely without an internet connection. No internet is needed for USSD — the code method works without internet. You will need internet for the app and website methods.
Can I find out the number on someone else’s Etisalat SIM?
Only if you have their SIM and app access. Otherwise, it is not legally allowed. Privacy laws in the UAE protect individual SIM ownership details, and these retrieval methods only reveal the number on your personal SIM card or signed-in account.
What if my SIM is inactive?
If your SIM is inactive, USSD codes may not function properly. In this case, the best option is to visit an Etisalat store with your Emirates ID, or contact customer care on 101. Inactive SIMs may not display numbers via USSD.
My *101# code shows a menu — what do I select?
Select option 1 for Account Management, then option 3 for Account Information, and then option 3 again for Know My Number. Alternatively, skip the menu entirely by dialling the direct shortcut 101143#.
Is the process the same on Android and iPhone?
Yes. All USSD codes work on both Android and iOS devices. The dialer application is available on all smartphones and functions identically regardless of the operating system. The e& UAE app is also available for both platforms.
How do I save my number so I never forget it again?
After using any of the methods above for how to check etisalat number, go to your phone’s contacts and create a new entry with your name plus a note like “My e& Number.” This way, your number is always just a quick search away without having to run any code or open any app.
Final Thoughts
Whether you are a long-term UAE resident, a newly arrived expat, or a tourist with a local prepaid SIM, knowing how to check etisalat number is one of those small but genuinely useful pieces of knowledge that saves time and frustration when you least expect it. The USSD codes — especially *248# — are undoubtedly the fastest route, working in seconds without balance, internet, or app access. The e& UAE app provides a richer account overview, while the website, TDRA portal, and customer care round out the options for more complex situations.
The next time you find yourself unable to answer “what is my Etisalat number?”, you now have seven fully working methods at your disposal. Save this guide, bookmark the USSD codes on your device, and for the most reliable long-term solution — save your number in your phone contacts the moment you retrieve it.
